Agreement
These Terms of Service (“Terms”) govern access to Traene’s Services. By using the Services you agree to these Terms. This is a DRAFT for sandbox use — have counsel revise before production reliance.
Effective date: July 21, 2026.
The Services
Traene provides software for schools to manage members, content, events, messaging, storefronts, and payments. Schools are responsible for their own programs, coaching, and compliance with laws that apply to their businesses.
Accounts
You must provide accurate information and keep credentials secure. You are responsible for activity under your account. School owners/instructors who invite members must have authority to do so and must obtain required consents (including for minors).
Acceptable use
Do not misuse the Services, upload unlawful content, infringe others’ rights, attempt unauthorized access, or interfere with platform security or other users.
Payments
School membership dues and store purchases may be processed via Stripe Connect for the school. Traene SaaS fees for platform plans are billed by Traene. Refunds and disputes for school charges are handled under the school’s policies and Stripe’s rules unless otherwise stated.
Content and licenses
Schools and members retain ownership of content they upload. You grant Traene a license to host, process, display, and back up that content solely to operate the Services. Public branding and marketing pages may be shown publicly as configured by the school.
Disclaimers
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY LAW. Traene does not provide medical, fitness, or legal advice. Training involves risk; schools and members assume responsibility for safe practice.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAENE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS. TRAENE’S AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID TO TRAENE FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM.
Indemnity
You will defend and indemnify Traene against claims arising from your content, your misuse of the Services, or your violation of these Terms or applicable law, except to the extent caused by Traene’s willful misconduct.
Termination
We may suspend or terminate access for violations or risk to the platform. You may stop using the Services at any time. Provisions that should survive will survive termination.
Governing law
These Terms are governed by the laws of the State of California, excluding conflict-of-law rules. Venue for disputes will be in state or federal courts located in California, unless applicable law requires otherwise.
Contact
Questions about these Terms: privacy@traene.com